Cisco Cisco Unified Customer Voice Portal 11.0(1)

Figure 23: Example Network VRU Script Attributes Tab

In the figure above:

•

PM,Welcome. (VRU Script Name field.) This means: "Use the instructions in the Play Media
micro-application to play the Welcome.wav media file."

•

N. (Configuration Param field.) This means: "Do not allow barge-in." (Barge-in is when the
caller can interrupt message play by entering a digit, causing the script to move to the next
prompt.) You must check the Interruptible checkbox as shown in the figure above.

Note: As shown in the following table, certain entries for the VRU Script Name and
Configuration Param fields are case-sensitive.

Applies to: All micro-applications.

Applies to: All micro-applications.

Attribute: VRU Script Name (for example, PM,
GD).

Attribute:  Media File Name (for example,
media or .vxml)

Applies to: All micro-applications.

Applies to:  Get Speech (GS).

Attribute:  Media Library Type (A, S, V)

Attribute: External Grammar File name.

Applies to: All micro-applications.

Attribute:  Barge-in Allowed (Y/N),

Applies to:  PlayData (PD).

Attribute:  Data playback type (for example,
Number, Char).

Applies to:  PlayData (PD).

Attribute:  Time Format (HHMM, HHMMSS,
HHMMAP),

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)