Cisco Cisco Unified Customer Voice Portal 11.0(1)

Procedure

To get gateway statistics:

Choose Device Management > Gateway.

The Find, Add, Delete, Edit Gateways window opens.

Select a gateway by clicking on the link in the Hostname field or by clicking the radio button
preceding it and then clicking Edit.

Note: If the list of gateways is long, you can search for a gateway. See the 

The Edit Gateway Configuration window opens to the General tab.

Click Statistics in the toolbar and then select the type of statistics to view from the drop-down
menu.

The Gateway Statistics Results window opens, displaying the selected statistics. If the statistics
fill the display area, use the scroll bar to move forward and backward or up and down in the
display. See 

Finding a Gateway

Because  you most likely have several gateways in your network, the Operations Console lets
you locate specific gateways on the basis of specific criteria. Use the following procedure to
locate a gateway.

Procedure

To find a gateway:

Choose Device Management > Gateway from the Main menu.

The Find, Add, Delete, Edit Window lists the available gateways, 10 at a time, sorted by name.

If the list is long, click Next to view the next group of available gateways.

If you know the exact name of a particular gateway, enter the name in the Search text box and
then click Go.

Note: Basic Search and Advanced Search are not case sensitive, and wildcard characters are
not allowed. If the Search text box is empty, all gateways are listed.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)