Cisco Cisco Unified Customer Voice Portal 11.0(1)

The Find, Add, Delete, Edit ICM Server window opens.

Note: To use an existing ICM Server as a template for creating the new ICM Server, select the
ICM Server by clicking the radio button preceding it and then click Use As Template.

Click Add New.

The ICM Server Configuration window opens.

Fill in the appropriate ICM configuration settings on the General tab.

Optionally, select the Device Pool tab and add the ICM Server to a device pool.

When you finish configuring the ICM Server, click Save to save the configuration.

Deleting an ICM Server

Deleting an ICM Server deletes the configuration of the selected ICM Server in the Operations
Console database and removes the ICM Server from displayed list of ICM Servers.

Procedure

To delete an ICM Server:

Choose Device Management > ICM Server.

The Find, Add, Delete, Edit ICM Server window displays.

From the list of matching records, choose the ICM Server that you want to delete.

Click Delete.

When prompted to confirm the delete operation, click OK to delete or click Cancel to cancel
the delete operation.

Editing an ICM Server

You can change an existing ICM Server configuration.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)