Cisco Cisco Unified Customer Voice Portal 11.0(1)

Procedure

To edit an ICM Server:

Choose Device Management > ICM Server.

The Find, Add, Delete, Edit ICM Server window opens.

From the list of matching records, choose the ICM Server that you want to edit.

Click Edit.

The ICM Server Configuration window opens with the current settings displayed.

Fill in the appropriate ICM Server configuration settings on the General tab. You cannot change
the IP address of the ICM Server.

Optionally, select the Device Pool tab and add the ICM Server to a device pool.

When you finish configuring the ICM Server, click Save to save the configuration.

Finding an ICM Server

You can locate an ICM Server on the basis of specific criteria. Use the following procedure to
locate an ICM Server.

Procedure

To find an ICM Server:

Choose Device Management > ICM Server from the Main menu.

The Find, Add, Delete, Edit ICM Servers window lists the available ICM Servers of the type
you selected, sorted by name, 10 at a time.

If this list is longer then 10 devices, click Next to view the next group of available devices.

If you know the host name of a particular ICM Server, enter its name in the Search text box and
then click Go.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)