Cisco Cisco Unified Customer Voice Portal 11.0(1)

Configuring a Speech Server

A speech server provides speech recognition and synthesis services. You can add a pre-configured
speech server to the Operations Console. Once added to the Operations Console, you can add
a speech server to one or more device pools.

A speech server provides speech recognition services and text-to-speech services for a VoiceXML
Gateway. For capacity and redundancy reasons, a Content Services Switch is usually used to
mediate between a farm of such servers. If you do not use a Content Services Switch, Unified
CVP can support a maximum of two speech servers.

Caution: The Operations Console can only manage speech servers installed on Windows
(or AIX if supported by vendors), not on Linux. If the speech server is installed on Linux,
the server cannot be managed.

You can perform the following tasks:

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Adding a Speech Server

Collect the IP address for the speech server before adding it to the Operations Console:

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The host name of the speech server

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The IP address of the speech server.

Procedure

To add a speech server:

Choose Device Management > Speech Server.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)