Cisco Cisco Unified Customer Voice Portal 11.0(1)
_
SRV 1 1 5060 ringtone-2.sox.cisco.com.
_sip._tcp.vxml.sox.cisco.com. SRV 1 1 5060
vxml-1.sox.cisco.com.
SRV 1 1 5060 vxml-2.sox.cisco.com.
SRV 1 1 5060 vxml-3.sox.cisco.com.
_sip._udp.vxml.sox.cisco.com. SRV 2 1 5060
vxml-1.sox.cisco.com.
SRV 2 1 5060 vxml-2.sox.cisco.com.
SRV 1 1 5060 vxml-3.sox.cisco.com.
_sip._tcp.cvp.sox.cisco.com. SRV 1 1 5060
cvp-1.sox.cisco.com.
SRV 2 1 5060 cvp-2.sox.cisco.com.
SRV 3 1 5060 cvp-3.sox.cisco.com.
_sip._udp.cvp.sox.cisco.com. SRV 1 1 5060
cvp-1.sox.cisco.com.
SRV 2 1 5060 cvp-2.sox.cisco.com.
SRV 3 1 5060 cvp-3.sox.cisco.com.
DNS Zone File MS DNS Configuration Example
The following is an example of a DNS zone file MS DNS configuration.
Figure 8: DNS Zone File MS DNS Configuration Example
Unified CVP Call Director (SIP/H.323) Call Flow Model, Unified ICMH
In this call flow model, Unified CVP only provides the Network Applications Manager (NAM)
with VoIP call switching capabilities. You provide your own Service Control VRU, if you are
using the NAM to queue calls or you might queue calls directly on your ACD. Calls might be
transferred multiple times, from Ingress, to customer-provided VRU, to either the NAM or
with VoIP call switching capabilities. You provide your own Service Control VRU, if you are
using the NAM to queue calls or you might queue calls directly on your ACD. Calls might be
transferred multiple times, from Ingress, to customer-provided VRU, to either the NAM or
Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)
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Chapter 2: - Configuration Overview
Unified CVP Call Director Call Flow Models