Cisco Cisco Customer Voice Portal 8.0(1)

Cisco Unified CVP Operations Console Overview

About the Unified CVP Operations Console

The Unified CVP Operations Console allows you to centrally operate, administer, maintain,
and provision the Unified CVP solution. With its web-based approach, the Operations Console
provides the capability to administer and monitor the Unified CVP components remotely.

Note: The Operations Console is required for all the Unified CVP call flow models.

You use the Unified CVP Operations Console to configure Unified CVP devices:

•

CVP Call Server

•

CVP Reporting Server

•

VXML Server

•

VXML Server (Standalone)

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)