Cisco Cisco Customer Voice Portal 8.0(1)

Procedure

To log in to the Operations Console:

From the web browser, enter https://ServerIP:9443/oamp, where ServerIP is the IP address of
the machine on which the Operations Console is installed.

The main Cisco Unified Customer Voice Portal page displays.

Enter your user ID in the Username field.

The first time you log in after installing Unified CVP software, enter Administrator, the default
user account.

In the Password field, enter your password.

If you are logging in to the default Administrator account, enter the password that was set for
this account during installation.

If the user ID or password is invalid, the Operations server displays the message, "Invalid
Username or password." Click the link, enter your user ID and password again and click OK.

The main Cisco Unified Customer Voice Portal page displays.

Default security settings can prevent users from using the Operations Console. Check your
security policy and, if needed, change the settings to a less restrictive level.

Using the Cisco Unified Customer Voice Portal Page

The main Cisco Unified Customer Voice Portal page is displayed when you log in to the
Operations Console. Navigation to the entire website is provided with the menu bar at the top
of the screen.

The Window Header

The window header, which displays at the top of each Operations Console window, contains
the following fields:

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)