Cisco Cisco Customer Voice Portal 8.0(1)

Configuring Unified CM

This chapter describes how to configure Unified CM. Once Unified CM has been configured,
you can add a pre-configured Unified CM server to the Operations Console network control
panel. Once added, you can add the Unified CM Server to a device pool and access a Unified
CM administration web page (see the "

" section).

This chapter contains the following topics:

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Configuring Unified CM for Use with Unified CVP

Prerequisite Configuration

Before configuring Unified CM for use with Unified CVP, you must do the following:

1. Configure a Unified CM server. (Refer to the instructions in the Unified CM

documentation.)

2. To hear a ring tone on a blind transfer call, select Service > Service Parameters in Cisco

Unified Communications Manager. Then select your server and the Cisco Unified
Communications Manager Service.

3. Set the Send H225 User Info Message setting to H225 Info for Call Progress Tone.

4. Save your settings.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)