Cisco Cisco Customer Voice Portal 8.0(1)

  keepalive maxfailure 1

  keepalive type tcp

  keepalive port 554

  ip address 10.1.1.9

service asrtts2

  port 554

  protocol tcp 

  keepalive retryperiod 2 

  keepalive maxfailure 1

  keepalive type tcp

  keepalive port 554

  ip address 10.1.1.10

service asrtts3

  port 554

  protocol tcp 

  keepalive retryperiod 2 

  keepalive maxfailure 1

  keepalive type tcp

  keepalive port 554

  ip address 10.1.1.11

CSS Configuration for ASR/TTS Servers: Content Rule

Using the content owner you have defined, define a content routing rule for the ASR/TTS
Servers. The ASR/TTS content rule is implemented as a layer 4 routing rule.

content ASR

 add service asr1

 add service asr2

 primarySorryServer asr3

 protocol tcp

 port 554

 vip address 10.1.3.12

content TTS

 add service tts1

 add service tts2

 primarySorryServer tts3

 protocol tcp

 port 554

 vip address 10.1.3.13

CSS Configuration for ASR/TTS Servers: Keepalive Method

For the MRCP ASR/TTS servers, a socket-level keepalive is used. By implementing a socket
keepalive, the CSS will make a connection to the MRCP port to validate that the MRCP server
is running. The service is considered down if unable to connect to port 554 for MRCP traffic.

To configure the CSS MRCP Keepalive, use the following:

Note: For detailed instructions on implementing keepalives for CSS, refer to the CSS Basic
Configuration Guide.

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)