Cisco Cisco Customer Voice Portal 8.0(1)

CSS Configuration for ASR/TTS Servers: Keepalive Times

Because these services are directly involved in processing voice calls, the shortest possible
failover detection is desired. As such, set the following keepalive parameters:

CSS Configuration for ASR/TTS Servers: Groups

Define a group for the participating ASR/TTS Servers if your configuration requires source
groups (see the discussion of Groups in the "

" section for details).

CSS Configuration for ASR/TTS Servers: Activate Services, Group, and Rules

Activate each service and group of ASR/TTS servers.

CSS Configuration for ASR/TTS Servers: Voice Gateway

As with media servers and Call Servers, the ASR / TTS names should resolve to the VIP address
running the content rule for ASR and/or TTS on the CSS. This name resolution occurs at each
voice gateway. Note that ASR and TTS requests each utilize separate names within the Unified
CVP infrastructure, even if the same server(s) handle both ASR and TTS functions. The default
English ASR and TTS server names are:

and

For TTS:

and

Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)