Cisco Cisco Unified Customer Voice Portal 10.0(1)

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Configuring High Availability for Unified CVP
This chapter provides information about how to accommodate load balancing and redundancy
in Unified CVP deployments.
This chapter contains the following topics:
Using Cisco Content Services Switch (CSS) for Load Balancing in Unified CVP
A Content Services Switch (CSS) provides load-balancing services for HTTP and MRCP traffic,
but not for call control signalling SIP or H.323 messages. You can add a CSS to the network
map that is displayed in the control center. Once added, you can add a CSS to a device pool and
execute a subset of IOS commands on the CSS from the Operations Console and transfer files
between the CSS and the Unified CVP Operations Server (see the "
" and the "
" sections).
Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)
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 Chapter 15