Cisco Cisco Unified Customer Voice Portal 11.0(1)
Figure 60: CVP Operations Console - Define the CVP Call Server
Step 5
Click Next.
An expanded Call Server Configuration window displays, having additional tabs.
Figure 61: CVP Operations Console - Define Additional Call Server Configuration Items
Step 6
Select the ICM tab and verify that the VRU connection port is 5000 (the default port number).
Step 7
Select the SIP tab and enter the following Local Static Routes information (top right section
of the window).
of the window).
Each entry below includes the DN, the target for that DN, and an explanation of how the static
route is used. The ">" character is used to indicate "any additional digits." For example, 9191
was entered as 91> and 9292 is entered as 92>. This convention enables the numbers to match
their intended targets, even after the system adds additional identifying digits during the call
handling process.
route is used. The ">" character is used to indicate "any additional digits." For example, 9191
was entered as 91> and 9292 is entered as 92>. This convention enables the numbers to match
their intended targets, even after the system adds additional identifying digits during the call
handling process.
•
91> and 10.86.132.177 (ingress gateway's IP address)
Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)
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Chapter 9: Comprehensive Call Flow Model Exercise
Section B: CVP Configuration for Use with ICM