Cisco Cisco Unified Customer Voice Portal 11.0(1)
Alternately, you can:
•
Transfer the files from the Unified CVP product CD directly to the gateway
•
Place the files on your FTP server (from the CVP CD) and use TFTP to transfer the files
using the FTP command line interface
using the FTP command line interface
Step 1
If you are not logged into the CVP Operations Console, refer to the steps in
Step 2
Click Device Management > Gateway and click the name of the gateway you added.
The Edit Gateway Configuration window displays.
Step 3
Select File Transfer > Scripts and browse to the location of the gateway files listed below:
C:\Cisco\CVP\OPSConsoleServer\GWDownloads\
C:\Cisco\CVP\OPSConsoleServer\GWDownloads\
Note: For each file below click Open and then Transfer. If you performed the standalone
exercises, you have already transferred critical_error.wav, cvperror.tcl, and ringtone.tcl.
exercises, you have already transferred critical_error.wav, cvperror.tcl, and ringtone.tcl.
•
bootstrap.tcl
•
bootstrap.vxml
•
critical_error.wav
•
cvperror.tcl
•
handoff.tcl
•
recovery.vxml
•
ringback.wav
•
ringtone.tcl
•
survivabilty.tcl
After each file transfers, you should see a "successfully transferred" message.
Figure 59: CVP Operations Console - Successfully Tranferred File to Gateway
Step 4
Repeat the select and transfer process to transfer each file in the list above.
Step 5
Leave the Operations Console open; you will use it in the next task.
Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)
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Chapter 9: Comprehensive Call Flow Model Exercise
Section A: Ingress Gateway/Voice Browser Configuration