Cisco Cisco Unified Customer Voice Portal 11.0(1)

Figure 67: ICM - Create Type 10 VRU Name

Click Save. The VRU name you just added should display in the tree on the left side of the
Network VRU Explorer window.

Minimize the Network VRU Explorer tool. You will reaccess this tool later, after you define a
routing client, to add a label to the VRU definition.

Add the PG to the ICM Configuration Manager and Obtain a PG ID

Add the PG to the ICM Configuration Manager to obtain a PG ID. You will need this ID to
install the instance of the PG when you perform the next task.

Double-click the Configuration Manager icon on the desktop, if necessary, to open the
Configuration Manager.

The Configuration Manager window opens and displays a compacted tree structure.

In the ICM Configuration Manager, select Configure ICM > Peripherals > Peripheral > PG
Explorer (double-click).

Click Retrieve to activate the Add PG button at the bottom of the window.

Click Add PG to display the Logical Controller tab entry pane.

In the Logical Controller tab panel, enter the following information:

a.

Name: CVPPG (PG identifying name for this exercise)

b.

Client Type drop-down: VRU and then click Save.

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)