Cisco Cisco Unified Customer Voice Portal 11.0(1)
c.
After you save the definition, the top portion of the Logical Controller tab displays the
Logical Controller ID and the Physical Controller ID for this logical controller (5000 for
each value in the example below). Write down the value of the Logical Controller ID.
Logical Controller ID and the Physical Controller ID for this logical controller (5000 for
each value in the example below). Write down the value of the Logical Controller ID.
Figure 68: ICM Configuration Manager - PG Logical Controller ID
Step 6
When you save the CVPPG definition, the system adds a peripheral with the same name
(CVPPG_1 in this example) and opens a multi-tab configuration window. (If the window does
not open, select the CVPGP_1 object in the tree.)
(CVPPG_1 in this example) and opens a multi-tab configuration window. (If the window does
not open, select the CVPGP_1 object in the tree.)
Note: If, for some reason, you need to add the peripheral manually, click Add Peripheral
(bottom left of the main window below the PG tree).
(bottom left of the main window below the PG tree).
Step 7
On the Peripheral tab of the multi-configuration window, select Enable post routing (bottom
of the window).
of the window).
Figure 69: ICM Configuration Manager - Add PG and Get ID
Step 8
Write down the number of the Peripheral ID (5000 in the above example).
Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)
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Chapter 9: Comprehensive Call Flow Model Exercise
Section C: Install a Peripheral Gateway Between CVP and ICM