Cisco Cisco Unified Customer Voice Portal 11.0(1)
Step 10
Click File > Save to save and deploy the modified call script.
Note: You will receive a "warning" when the editor validates the script because the failure exit
on Run Ext. Script does not have an identified path. This exercise does not provide a specific
option for the call's failure. It uses only the built-in error messages.
on Run Ext. Script does not have an identified path. This exercise does not provide a specific
option for the call's failure. It uses only the built-in error messages.
Step 11
From one VoIP phone in your lab testing setup, call the customhelloworld DN (7005557777 in
this exercise) and also monitor the "transfer" phone. You should hear the customhelloworld
message and then the call should connect to the transfer phone.
this exercise) and also monitor the "transfer" phone. You should hear the customhelloworld
message and then the call should connect to the transfer phone.
Add the Reporting Elements to the Exercise
To add Unified CVP's built-in reporting using an Informix database, refer to
.
Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)
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Chapter 9: Comprehensive Call Flow Model Exercise
Add the Reporting Elements to the Exercise