Cisco Cisco Unified Customer Voice Portal 11.0(1)

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The System Media Files selection also places about 400 .wav files in those two directories; you
can use the media files for developing voice applications. The VXML server you identify using
the CVP Operations Console can be used as a media server to access and play these files as part
of a custom voice application script.

The following task manually creates the "app" folder which you will use to hold a custom media
file. The remaining tasks in this exercise provide instructions for creating a custom media file
and accessing it with a modified customhelloworld script.

If you did not select System Media Files during your CVP installation, in the CVP all-in-one-box
server, go to the following folder:

Create the following standard subfolder: en-us

Under that folder, create the folder: app

You should now have the path:

The CVP VXML server can access any media files you place in this folder.

Note: Although the en-us folder is "U.S. English", it is a standard folder that the server
recognizes. You could place any media files in it, as long as the media files conform to a codex
supported by the VXML server as covered in 

Create a Media File with Proper Codex Properties

After creating the required folder for the VXML server (the previous task), you need to create
the actual custom media file using a codex that the VXML server supports. One way to create
the media file is to use Windows Sound Recorder as explained in the following steps:

On a PC that has a microphone installed, select Start > Programs > Accessories >
Entertainment > Sound Recorder.

Click the Pause icon to deselect pause and start the recording process.

Once you have recorded your message, click the Stop icon to complete the recording.

Click File >Save As and navigate to the folder where you want to store this media file.

For Filename, enter an identifying name for this media clip.

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)