Cisco Cisco Unified Customer Voice Portal 11.0(1)

Note: The CVP Subdialog elements are required for a CVP project in Call Studio. Also, the
CVP Subdialog Return element acts as a "Hang Up" element to end the call. The standard Hang
Up element is not required.

Also from the Elements tree drag the Audio block over (from the top of the Elements tree) and
place it between the CVP Subdialog Start element and the CVP Subdialog Return element, as
shown in the figure below.

Figure 34: Call Studio - Creating customhelloworld Call Flow

Connect the elements together to show flow logic, as follows:

a.

Right-click the Start of Call element and select Exit States > Next.

b.

Left-click the CVP Subdialog Start_01 element to anchor the flow line.

c.

Right-click the CVP Subdialog Start_01 element and select Exit States > Done.

d.

Left-click the Audio element to anchor the arrow.

e.

Right-click the Audio element and select Exist States > Done.

f.

Left-click the CVP Subdialog Return_01 element to anchor the flow arrow.

You should see a call flow chart similar to the following:

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)