Cisco Cisco Unified Customer Voice Portal 11.0(1)
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Exercise Prerequisites
Before beginning this exercise, complete the following prerequisites:
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Install Call Studio. Refer to
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Complete the Standalone - Simple exercise which includes updating the voice gateway's
configuration file. Some changes you make to the configuration file apply to the
customhelloworld exercise, or, follow the steps in the comprehensive call flow exercise to
include this custom voice application.
configuration file. Some changes you make to the configuration file apply to the
customhelloworld exercise, or, follow the steps in the comprehensive call flow exercise to
include this custom voice application.
Start Call Studio
Step 1
Using VNC Viewer, or other such program, access the CVP server you are using for these
exercises.
exercises.
Step 2
From the main window of the CVP server, select Start > Programs > Cisco > Cisco Unified
Call Studio.
Call Studio.
The trial period message displays. Click OK to continue.
Figure 32: Call Studio - License Activation Message
Create a New Call Studio Project
Perform the basic steps needed to create a new Call Studio project.
Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)
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Chapter 7: Add a Custom Voice Application Created with Call Studio
Exercise Prerequisites