Cisco Cisco Unified Customer Voice Portal 11.0(1)

Associate the CVP call server to the reporting server by selecting the call server's hostname
from the Available pane and clicking the right arrow icon to add the call server to the Selected
pane.

Figure 46: CVP Operations Console - Add Reporting Server

If desired, examine the information in the other tabs. For this exercise you will use the default
values.

When you finish configuring the reporting server, click Save & Deploy to save the settings in
the Operations Server database and deploy the newly defined server.

• If you previously completed only the standalone exercises, you will restart the CVP server

after you replace the old, standalone version, of the VXML server. Do not restart the CVP
server now.

• If you previously completed the comprehensive exercise, you have already replaced the

VXML standalone server, restart the CVP server now and then skip to 

.

Remove and Replace Existing "Standalone" VXML Server Definition

The CVP VXML server sends its call data to the reporting server through the CVP call server.
For this reason, you must create a definition of the VXML server in the Operations Console
that includes its associated call server. The "standalone" VXML definition in the Operations
Console does not include call server information. In this exercise, you will delete the old VXML
server definition and add a new one that identifies the associated call server.

Note: If you have completed the Comprehensive Call Flow Model exercise, you have already
installed this version of the VXML server. Skip this task.

Complete the following steps to define the VXML server that includes an associated call server:

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)