Cisco Cisco Unified Customer Voice Portal 11.0(1)
Step 2
The definition for the new VXML server (non-standalone) uses the same IP address. Therefore
you must delete the old definition.
you must delete the old definition.
Select Device Management > CVP VXML Server (standalone).
Step 3
At the Find, Add, Delete, Edit CVP VXML Servers (standalone) window, select the radio button
for the VXML server added in the earlier exercises and click Delete. Confirm the deletion.
for the VXML server added in the earlier exercises and click Delete. Confirm the deletion.
Step 4
Select Device Management > CVP VXML Server (not standalone).
Step 5
At the Find, Add, Delete, Edit CVP VXML Servers window, click Add New to display the CVP
VXML Server Configuration window.
VXML Server Configuration window.
Step 6
Enter the IP address and hostname for the VXML server. The Operations Console helps by
displaying the previous definitions. Use the same IP address and hostname as for the "standalone"
definition you just deleted. This will be the IP address and hostname of the all-in-one-box CVP
server/virtual server you are using for these exercises.
displaying the previous definitions. Use the same IP address and hostname as for the "standalone"
definition you just deleted. This will be the IP address and hostname of the all-in-one-box CVP
server/virtual server you are using for these exercises.
Step 7
For Primary Call Server, select the CVP call server you defined earlier.
Step 8
Click Save & Deploy.
Step 9
Select Device Management > CVP VXML Server and verify that the newly defined VXML
server's Device Status is Configured.
server's Device Status is Configured.
Step 10
Close the Operations Console.
Step 11
You must restart the CVP server before you can proceed to the next task.
View the Configuration States of the Various Servers You Added
When you select a device from the Device Management menu, the following information is
listed about all devices of that type that have been added to the Operations Console:
listed about all devices of that type that have been added to the Operations Console:
•
Hostname — The host name of the device.
•
IP Address — The IP address of the device.
•
Device state — A device can be in one of two states: Configured or Invalid. A configuration
can become invalid if the device is reinstalled. To clear this state, edit the device and click
Save & Deploy. For other possible causes and solutions, refer to the
can become invalid if the device is reinstalled. To clear this state, edit the device and click
Save & Deploy. For other possible causes and solutions, refer to the
and to Troubleshooting Guide for Cisco Unified Customer Voice
Portal.
•
Description — An optional text description for the device.
Complete the following steps to view the server states:
Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)
83
Chapter 8: Unified CVP VXML Server Standalone Call Flow Model Exercise (with Reporting)
Unified CVP VXML Server with Reporting