Cisco Cisco Customer Voice Portal 8.0(1)

Figure 101: Call Studio - CVP Subdialog Return Element - Caller Input Error

Troubleshooting the Comprehensive Call Flow Exercise

Much of the following troubleshooting information is specific to the comprehensive exercise.
Use this information in conjunction with the previous troubleshooting topics.

Quick Troubleshooting Checks for the Comprehensive Call Flow Exercise

For the comprehensive exercise, there are a number of servers and services that must be Up. It
is very possible that one or more of these elements was turned off or not enabled during the
configuration process.

The following quick checks show you the condition of these elements and, if they are not up,
how to turn them on. The checks also present likely causes for their not ready conditions:

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)