Cisco Cisco Customer Voice Portal Downloads
Configuring the VXML Server for Reporting
The VXML Server is a J2EE-compliant application server that provides a complete solution
for rapidly creating and deploying dynamic VoiceXML applications. If you installed a VXML
Server, you must configure it before using it to deploy VoiceXML applications or licenses.
for rapidly creating and deploying dynamic VoiceXML applications. If you installed a VXML
Server, you must configure it before using it to deploy VoiceXML applications or licenses.
This chapter contains the following topics:
•
•
•
Adding a VXML Server to the Operations Console
Adding a VXML Server to the Operations Console adds its configuration to the Operations
Console database and adds it to the list of VXML Servers in the Control Panel. When you add
a VXML Server, you must associate it with a Call Server. The VXML Server uses the message
service on this Call Server to communicate with the Reporting Server.
Console database and adds it to the list of VXML Servers in the Control Panel. When you add
a VXML Server, you must associate it with a Call Server. The VXML Server uses the message
service on this Call Server to communicate with the Reporting Server.
You can also add a VXML Server to one or more logical groups of devices, called device pools,
and configure publishing statistics. See
and configure publishing statistics. See
for additional information about how to add a server to a device pool.
Adding a VXML Server
Before You Begin
Do the following before adding a VXML Server to the Operations Console:
• Collect the host name or IP address of the VXML Server during the installation of Unified
CVP software.
• Install and configure at least one Call Server before configuring the VXML Server.
Reporting Guide for Cisco Unified Customer Voice Portal Release 7.0(2)
45
Chapter 5