Cisco Cisco Customer Voice Portal 8.0(1)

6, "Custom"

7, "HotLink"

8, "HotEvent"

9, "ElementFlag"

10, "Voice"

11, "VXMLInsert"

12, "ReqICMLabel"

13, "General"

EventTypeRef Table

This is the table to map an EventID to the text value for its name (event type).

The unique id of a call event

type

PK

No

int

EventTypeID

The name of the event type

No

No

nvarchar(96)

EventType

0, "New Call"

1, "Connect Failure"

2, "Busy"

3, "No Answer"

4, "Answer"

5, "Abandon"

6, "Disconnect"

7, "Hang Up"

8, "App Transfer"

9, "App Session Complete"

10, "Call Transfer"

Reporting Guide for Cisco Unified Customer Voice Portal Release 8.0(1)