Cisco Cisco Unified Customer Voice Portal 11.0(1)

Discusses how to configure the VXML Server using the
Operations Console.

Provides information about the database schema.

Discusses generating reports.

Provides a list of best practices.

Related Documentation

Note:  Planning your Unified CVP solution is an important part of the process in setting up
Unified CVP. Cisco recommends that you read the Cisco Unified Customer Voice Portal Release
7.x Solution Reference Network Design (SRND) guide before configuring your Unified CVP
solution. With Unified CVP 7.x, the Planning Guide for Cisco Unified Customer Voice Portal
has been incorporated into the SRND guide.

Reporting Guide for Cisco Unified Customer Voice Portal Release 7.0(1)