Cisco Cisco Customer Voice Portal Downloads

Select the Database Administration menu in the toolbar, then select Data Purge.

The Reporting Server - Database Purge Settings page opens, displaying the IP address and host
name for the currently selected Reporting Server.

In the Data Purge section of the page, you can change the data retention time for each category
of data.

Select the hours and minutes to run the purge each day.

Enter your Database Administrator Password and click Save & Deploy.

Categories of Reporting Data that Can Be Purged

Using the Operations Console, you can select the time of day to run database purge, and set the
number of days the data will be retained by data category. The following table describes each
category of data that you can purge from the Reporting Database and lists the default number
of days that this data is kept before purging.

Note: A high level category, such as Call, cannot have a lower retention time than a dependent
category, such as Call Event.

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Detailed information about calls received by Unified CVP.

Call

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Call state change event messages published by the Call Server and
VoiceXML server. SIP and IVR services publish call state change event

Call Event

messages when a SIP call or H.323 call changes its state. These states
include call initiated, transferred, terminated, aborted, or an error state.

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VoiceXML session data includes application names, session ID, and
session variables. Session variables are global to the call session on the

VoiceXML Session

VoiceXML Server. Unlike element data, session data can be created and
modified by all components (except the global error handler, hotevents,
and XML decisions).

Reporting Guide for Cisco Unified Customer Voice Portal Release 4.0(1)