Cisco Cisco Customer Voice Portal Downloads

Choose Device Management > CVP Reporting Server.

The Find, Add, Delete, Edit Reporting Servers window opens.

Select a Reporting Server by clicking on the link in its name field or by clicking the radio button
preceding it and then clicking Edit.

The Edit Reporting Server Configuration window opens with the current settings displayed.

Select the Database Administration menu in the toolbar, then select Reporting Database
Backups.

The Reporting Server - Database Backup Activities page displays. The IP address and host
name for the currently selected Reporting Server are listed.

Click Cancel Daily Backups.

Enter your Database Administrator Password and click Save & Deploy.

Configuring Reporting Database Purge

You can purge call data from the Reporting Database. Data purge is run daily at the time you
specify. Each category of call data is retained for a default number of days, before being purged.

Procedure

To configure Reporting Database purge settings:

Choose Device Management > CVP Reporting Server.

The Find, Add, Delete, Edit Reporting Servers window opens.

Select a Reporting Server by clicking on the link in its name field or by clicking the radio button
preceding it and then clicking Edit.

The Edit Reporting Server Configuration window opens with the current settings displayed.

Reporting Guide for Cisco Unified Customer Voice Portal Release 4.0(1)