Cisco Cisco Unified Customer Voice Portal 11.0(1)

b.

OR click Save & Deploy to save the settings in the Operations Server database and deploy
the changes to the Reporting Server

Shut down and then restart the VoiceXML Server and the primary and backup Call Servers.

Editing a VoiceXML Server in the Operations Console

You can change the properties of a VoiceXML Server that has been added to the Operations
Console. In edit mode, the Statistics, File Transfer, and System Id menus are also available.
From the Statistics menu, you can view call statistics published by the VoiceXML Server. From
the File Transfer menu, you can transfer license files, VoiceXML script files, and log messages
to the VoiceXML Server. The System Id menu provides an option to generate a unique system
identifier for the VoiceXML Server. You will need the System Id when getting a license for
this server.

Editing a VoiceXML Server

You can edit the configuration for a VoiceXML Server that has been added to the Operations
Console Control Center.

Procedure

To edit a VoiceXML Server configuration:

Choose Device Management > CVP VoiceXML Server.

The Find, Add, Delete, Edit VoiceXML Servers window opens.

From the list of matching records, choose the VoiceXML Server that you want to edit.

Click Edit.

The VoiceXML Server Configuration window opens to the General Tab.

Change any general server information. You cannot change the IP address of the VoiceXML
Server.

Select the Configuration Tab, then configure VoiceXML Server properties.

Optionally, select the Device Pool tab and add the VoiceXML Server to a device pool.

Optionally, select the Infrastructure tab and configure log file and syslog settings.

When you finish configuring the VoiceXML Server:

Reporting Guide for Cisco Unified Customer Voice Portal Release 4.0(1)