Cisco Cisco Unified Customer Voice Portal 11.0(1)

list includes all Call Servers added to the
Operations Console.

VoiceXML Server Configuration Properties

From the VoiceXML Server Configuration tab, you can enable reporting of VoiceXML Server
script and call activities to the Reporting Server. When enabled, the VoiceXML Server reports
on call and application session summary data. Call summary data includes call identifier, start
and end timestamp of calls, ANI, and DNIS. Application session data includes application
names, session id, and session timestamps.

If you choose detailed reporting, VoiceXML Studio script details are reported, including element
access history, activities within the element, element variables and element exit state. Customized
values added in the Add to Log element configuration area in VoiceXML Studio scripts are
also included in reporting data. Optionally, you can create report filters that define which data
are included and excluded from being reported.

Yes - Restart
VoiceXML
Server

Enabled (the default) or
Disabled.

Enabled

Indicates whether or not the
VoiceXML Server sends data to the
Reporting Server. If disabled, no

Enable Reporting for
this VoiceXML Server

data is sent to the Reporting Server
and reports will not contain any
VoiceXML application data.

Yes - Restart
VoiceXML
Server

Enabled or Disabled (the
default).

Disabled

Indicates whether or not VoiceXML
application details are reported.

Enable Reporting for
VXML Application
Details

Not applicable

Not applicable - cannot be
changed

100,000

The maximum size of reporting
messages that are saved in a

Max. Number of
Messages

memory buffer if a failover occurs
and the Call Server is unreachable.

Yes - Restart
VoiceXML
Server

The drop-down list has the
following values: af11,
af12, af13, af21, af22,

cs3

The level of transmission quality
and service availability for the
VoiceXML Server.

Select QoS Level

af23, af31, af32, af33,

Note: For more information, see the
Enterprise QoS Solution Reference
Network Design Guide.

af41, af42, af43, cs1, cs2,
cs3, cs4, cs5, cs6,
cs7,default, ef

Reporting Guide for Cisco Unified Customer Voice Portal Release 4.0(1)