Cisco Cisco Customer Voice Portal 8.0(1) Installation Guide
Migrating to the Management Center for Cisco
Security Agent
Security Agent
While the Security Agent included with Unified CVP software uses a static policy that should
not be changed, it is possible to add, change, or delete the policy if you purchase and install
Management Center for Cisco Security Agents. However, any such changed policy is NOT
qualified for use with Unified CVP.
not be changed, it is possible to add, change, or delete the policy if you purchase and install
Management Center for Cisco Security Agents. However, any such changed policy is NOT
qualified for use with Unified CVP.
Note:
If you have used the Management Center for Cisco Security Agents to change the policy
associated with the Cisco Security Agent for Unified CVP software and you encounter problems
running your software, before calling your Unified CVP support provider, you must first:
associated with the Cisco Security Agent for Unified CVP software and you encounter problems
running your software, before calling your Unified CVP support provider, you must first:
•
Remove any third-party software not supported by Cisco from your Unified CVP servers.
•
Revert to the original Cisco Security Agent for Unified CVP policy. If the problem persists,
then call your support provider.
then call your support provider.
Management Center for Cisco Security Agent contains two components:
The Management Center installs on a dedicated server and includes a web server, a configuration
database, and a web-based interface. The Management Center allows you to define rules and
policies and create Agent kits that are then distributed to managed servers. (Multiple policies
for different Cisco products can be managed by a single MC.)
database, and a web-based interface. The Management Center allows you to define rules and
policies and create Agent kits that are then distributed to managed servers. (Multiple policies
for different Cisco products can be managed by a single MC.)
•
The Cisco Security Agent (the managed Agent) installs on all Unified CVP software servers
and enforces security policies. The managed Agent registers with the Management Center
and can receive configuration and rule updates. It also sends event reports back to its
Management Center.
and enforces security policies. The managed Agent registers with the Management Center
and can receive configuration and rule updates. It also sends event reports back to its
Management Center.
Cisco Security Agent Installation/Deployment Guide for Cisco Unified Customer Voice Portal Release 8.0(1)
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Chapter 10