Cisco Cisco Customer Voice Portal 8.0(1) Installation Guide
An important feature of the Management Center for Cisco Security Agents is that it has a
scheduled update program that automatically updates the Agents that are being managed.
This eliminates the need to manually uninstall, install, and start CSA on each server.
scheduled update program that automatically updates the Agents that are being managed.
This eliminates the need to manually uninstall, install, and start CSA on each server.
•
If you are interested in the Management Center, obtain the latest version of the following
Management Center for Cisco Security Agent documents:
Management Center for Cisco Security Agent documents:
–
(http://www.cisco.com/en/
US/products/sw/secursw/ps5057/tsd_products_support_series_home.html)
–
(http://www.cisco.com/en/US/
products/sw/secursw/ps5057/tsd_products_support_series_home.html)
–
(http://
www.cisco.com/en/US/products/sw/secursw/ps5057/
tsd_products_support_series_home.html)
tsd_products_support_series_home.html)
This chapter contains the following topics:
•
•
Importing the Unified CVP Policy
Ensure that the Management Center component is installed on a separate, dedicated server and
the managed Agent is installed on all Unified CVP servers. Make sure that the server that is
intended for the Management Center meets the system requirements that are listed in
the managed Agent is installed on all Unified CVP servers. Make sure that the server that is
intended for the Management Center meets the system requirements that are listed in
(http://www.cisco.com/en/US/products/sw/
secursw/ps5057/tsd_products_support_series_home.html).
Caution: Do not install the Management Center on servers where you have installed Unified
CVP software. If you attempt to do so, either the installation will fail, or the Management
Center will block operation of Unified CVP components.
CVP software. If you attempt to do so, either the installation will fail, or the Management
Center will block operation of Unified CVP components.
Once you have obtained the Management Center for Cisco Security Agent package and
documentation, and followed the CSA installation instructions in
documentation, and followed the CSA installation instructions in
(http://www.cisco.com/en/US/products/sw/secursw/ps5057/
tsd_products_support_series_home.html), perform the following to import the Unified CVP
policy and install a managed Agent:
policy and install a managed Agent:
Step 1
Uninstall the Cisco Security Agent, if it exists, by following the instructions in the section
Step 2
Download the latest version of the Unified CVP policy XML file (though an XML file, the
extension is .export; for example, CiscoCVP-CSA-5.2.0.238-3.0.1.export).
extension is .export; for example, CiscoCVP-CSA-5.2.0.238-3.0.1.export).
Note: For information on how to obtain the policy for your Unified CVP version see the section
Cisco Security Agent Installation/Deployment Guide for Cisco Unified Customer Voice Portal Release 8.0(1)
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Chapter 10: Migrating to the Management Center for Cisco Security Agent