Cisco Cisco Customer Voice Portal 8.0(1) Installation Guide
Note:
• CSA for Unified CVP is not supported for Cisco Unified Call Studio.
• Automatic Windows updates are not allowed by the current Cisco Security Agent for Unified
CVP policy. Only Windows update scans can be performed with CSA enabled. CSA must
be disabled to perform Windows updates.
be disabled to perform Windows updates.
• When a newer version of the Agent becomes available, Cisco strongly recommends that you
install the newer version for your specific version of Unified CVP. Check the Cisco.com web
site for this information.
site for this information.
• CSA for Unified CVP does not cover third-party Media Servers because of the number of
suppliers that exist and the resulting test effort involved.
Installation Directories
Cisco Security Agent leverages rules that incorporate path information. Application actions
may be blocked if the application is not installed in the correct directory. For this reason, software
must be installed to the default directories provided by the application installers.
may be blocked if the application is not installed in the correct directory. For this reason, software
must be installed to the default directories provided by the application installers.
Caution: Always use the default directories when installing software on a server, when
not using the Unified CVP installer. You need not choose the default disk drive if an option
is available (for example, C: or D:), but you must use default directories.
not using the Unified CVP installer. You need not choose the default disk drive if an option
is available (for example, C: or D:), but you must use default directories.
Cisco Security Agent Installation/Deployment Guide for Cisco Unified Customer Voice Portal Release 8.0(1)
5
Chapter 1: Introduction
Installation Directories