Cisco Cisco Customer Voice Portal 8.0(1) Installation Guide

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Introduction
The standalone Cisco Security Agent (CSA) provides:
Intrusion detection and prevention for Unified CVP software
Defense against previously unknown attacks because it does not require signatures (as antivirus
software does)
Reduced downtime, widespread attack propagation and clean-up costs
Cisco Systems provides Cisco Security Agent for use with Unified CVP software at no charge.
The Agent provides Windows platform security (host intrusion detection and prevention) that
is based on a tested set of security rules (policy). The Agent controls system operations by using
a policy that allows or denies specific system actions before system resources are accessed.
A policy controls access to system resources based on:
Resources being accessed
Operation being invoked
Process invoking the action
This occurs transparently and does not hinder overall system performance.
Note: Cisco also provides a set of policies that you may want to import to your own CSA
Management Center if you want managed agents. The Cisco Security Agent and policies are
available at no charge, but the Management Center (used to define the policies) is not. See
 for more information.
Caution: Cisco Security Agent for Unified CVP does not provide complete security for
Unified CVP servers. Cisco Security Agent is an additional line of defense that, when used
correctly with other standard defenses such as virus-scanning software and firewalls,
Cisco Security Agent Installation/Deployment Guide for Cisco Unified Customer Voice Portal Release 8.0(1)
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 Chapter 1