Cisco Cisco Unified Customer Voice Portal 10.5(1) Installation Guide
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Cisco Security Agent Installation/Deployment Guide for Cisco Unified Customer Voice Portal, Release 4.0(1) February 2007
Step 7
Click OK.
Caution
In the Services window, verify that the Startup Type of the CSA service is Disabled.
Step 8
Close Services.
Caution
You must reenable the Cisco Security Agent service after installing, upgrading, or uninstalling software.
Reenable
To reenable the CSA service, complete the following steps:
Step 1
Choose Start > Settings > Control Panel > Administrative Tools > Services.
Step 2
In the Services window, right-click Cisco Security Agent and choose Properties.
Step 3
In the Properties window, click the General tab.
Step 4
From the Startup Type drop-down list box, choose Automatic.
Step 5
Click Apply.
Step 6
Click Start.
Step 7
After the service has started, click OK.
Step 8
Close Services.
Uninstalling the Cisco Security Agent
Caution
You cannot install one version of the Agent on top of a previously installed version. You must uninstall
the Agent and then reinstall the software. When you start the uninstaller, a prompt from the Agent asks
whether you want to uninstall the Agent. You have limited time (five minutes) to click Yes to disable the
protection. If you choose No or wait to disable the protection, the security mode automatically enables.
the Agent and then reinstall the software. When you start the uninstaller, a prompt from the Agent asks
whether you want to uninstall the Agent. You have limited time (five minutes) to click Yes to disable the
protection. If you choose No or wait to disable the protection, the security mode automatically enables.
Note
An important feature of the Management Center for Cisco Security Agents is that it has a scheduled
update program that automatically updates the Agents that are being managed. This eliminates the need
to manually uninstall, install, and start CSA on each server. See the section
update program that automatically updates the Agents that are being managed. This eliminates the need
to manually uninstall, install, and start CSA on each server. See the section
To uninstall the security Agent, complete the following steps:
Step 1
Choose Start > Programs > Cisco Systems > Uninstall Cisco Security Agent.
Step 2
Click Yes in response to all questions you are asked. (And remember the five-minute time limit referred
to in the Caution above).
to in the Caution above).