Cisco Cisco Customer Voice Portal 8.0(1) Installation Guide

Uninstalling Unified CVP Software

This chapter describes the procedures for uninstalling Unified CVP software components.

This chapter contains the following topics:

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Close and Unlock all Unified CVP Related Files Before Uninstalling

Before you attempt to uninstall Unified CVP components or any of its associated Service
Releases or Maintenance Releases, make sure that all other applications are shut down and
opened files are closed. In addition, if a file that the Unified CVP uninstall program requires is
locked, a failed uninstall could result.

Windows 2003 Procedures

This section discusses the tasks and procedures associated with uninstalling Unified CVP
software from a Windows 2003 system. It includes the following topics.

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Uninstalling the Informix Reporting database from your system.

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Two methods of uninstalling Unified CVP software from your system:

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From the Unified CVP installation program

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From Windows Control Panel

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 8.0(1)