Cisco Cisco Customer Voice Portal 8.0(1) Installation Guide

Preface

Purpose

This guide provides information about installing and upgrading Cisco Unified Customer Voice
Portal (Unified CVP) components, and discusses procedures for performing related component
and deployment migrations.

Audience

This guide is intended for the Network Administrator who plans to install or upgrade Unified
CVP software.

Organization

This guide consists of the following sections:

Provides an overview of the Unified CVP
installation procedure and discusses what is

and what is not within the scope of this
procedure.

Discusses the procedures that you must perform
prior to installing Unified CVP software.

Describes how to install Unified CVP software
on Windows 2003 systems.

Describes how to install Unified Call Studio
software on Windows XP and Vista.

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 8.0(1)