Cisco Cisco Customer Voice Portal 8.0(1) Installation Guide
Installing Unified Call Studio
Note:
• Unified Call Studio is only supported on Windows XP and Vista.
• You must obtain a new license for Release 8.0(1) Unified Call Studio, licenses for prior
releases are not valid with the latest version.
Warning: Windows Vista sets access permissions on the C:\Program Files directory and
allows only users with administrator privileges to write to this directory. Therefore, it is
strongly recommended that you install Call Studio to a directory other than C:\Program
Files.
allows only users with administrator privileges to write to this directory. Therefore, it is
strongly recommended that you install Call Studio to a directory other than C:\Program
Files.
Running the Cisco Unified Call Studio Installation Program
To install Call Studio, perform the following steps.
Step 1
From the CallStudio\Installer_Windows folder on the Unified CVP installation DVD, run
setup.exe.
setup.exe.
A Preparing Setup screen and a splash screen display, followed by a Welcome screen.
Step 2
On the Welcome screen, click Next.
Note: If you click Cancel here or on the dialog screens that follow prior to the "Ready to Install
the Program" screen, no part of the installation will occur, and an Exit Setup dialog box will
display.
the Program" screen, no part of the installation will occur, and an Exit Setup dialog box will
display.
A Copyright screen displays.
Step 3
Review the contents of the Copyright screen, then click Next.
A License Agreement screen displays.
Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 8.0(1)
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Chapter 4