Cisco Cisco Customer Voice Portal 8.0(1) Installation Guide

• Tomcat Application Server Release 5.5.27 is installed if you choose Tomcat as your application

server during the install process; a separate upgrade for this component is not necessary.

• Upgrade the required non-CVP components during the maintenance period when the Unified

CVP components are being upgraded. Unified CVP components should be upgraded in a
specific order. 

 provides additional information about the

component upgrade sequence.

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 8.0(1)