Cisco Cisco Unified Customer Voice Portal 10.5(1) Installation Guide

Performing Pre-Installation Tasks

This chapter discusses the tasks that you must perform prior to installing the Unified CVP
software.

This chapter contains the following topics:

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Check Hardware and Software Requirements

Before you install the Unified CVP software, make note of all hardware and related software
requirements. The 

 (http://www.cisco.com/en/US/products/sw/custcosw/ps1006/

prod_technical_reference_list.html) provides platform hardware specifications and compatible
third party software version requirements across the major components of the Unified CVP
solution.

Disable Cisco Security Agent (CSA)

If Cisco Security Agent is enabled and running, you must disable it prior to running the Unified
CVP installation program.

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 7.0(2)