Cisco Cisco Customer Voice Portal 8.0(1) Installation Guide

Figure 4: Management and Monitoring Tools Screen

Select the Simple Network Management Protocol box, the WMI SNMP Provider box and
the WMI Windows Installer Provider box and click OK.

The Windows Component Wizard performs the necessary installation/configuration.

Disabling Multiple Ethernet Interfaces

The machine that you are using for the Unified CVP Call Server must have only one Ethernet
interface enabled. When installing Unified CVP on a machine with two or more Ethernet
interfaces, the additional interface(s) must be disabled, even if they are not configured. Refer
to Windows documentation for information on enabling/disabling an Ethernet interface.

Close and Unlock all Unified CVP Related Files Before Installing

Before you attempt to install Unified CVP Release 4.1 or any of its associated Service Releases
or Maintenance Releases, make sure that all other applications are shut down and opened files
are closed. In addition, if a file that the Unified CVP installation program requires is locked, a
failed installation could result.

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 4.1(1)