Cisco Cisco Customer Voice Portal 8.0(1) Installation Guide

Installing Unified CVP Software on Windows
Systems

This section describes how to install Unified CVP software on Windows systems.

Note: All Unified CVP components, with the exception of VXML Server, require Windows
2003. If you are installing the VXML Server component only, you can do so on Windows 2003
or AIX. See

Installing VXML Server on AIX Systems (page 33)

for installation instructions.

Warning: The Reporting component cannot be installed on a machine with a hostname
that contains a hyphen.

This section contains the following topics:

•

Running the Unified CVP Installation Program, page 17

•

Later Installing Additional Unified CVP Components, page 29

Running the Unified CVP Installation Program

Note: Only an administrator can run the Unified CVP installation program. Otherwise, the
installation program will abort.

To install Unified CVP software, perform the following steps.

Step 1

From the CVP\Installer_Windows folder on the Unified CVP installation DVD, run setup.exe.

A Preparing Setup screen and a splash screen display, followed by a Welcome screen.

Step 2

On the Welcome screen, click Next.

A Copyright screen displays.

Step 3

Review the contents of the Copyright screen, then click Next.

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 4.1(1)

Chapter 3