Cisco Cisco Customer Voice Portal 8.0(1) Installation Guide

Removing Unified CVP Software

This chapter describes the procedures for removing Unified CVP software components. This
chapter contains procedures for both Windows 2003 installations and AIX installations.

This section contains the following topics:

•

•

•

Close and Unlock all Unified CVP Related Files Before Uninstalling

Before you attempt to uninstall Unified CVP Release 4.1 or any of its associated Service Releases
or Maintenance Releases, make sure that all other applications are shut down and opened files
are closed. In addition, if a file that the Unified CVP uninstall program requires is locked, a
failed uninstall could result.

Windows 2003 Procedures

This section discusses the tasks and procedures associated with removing Unified CVP software
from a Windows 2003 system. It includes the following topics.

•

Removing the Informix Reporting database from your system.

•

Two methods of removing Unified CVP software from your system:

–

From the Unified CVP installation program

–

From Windows Control Panel

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 4.1(1)