Cisco Cisco Unified Customer Voice Portal 11.0(1) Installation Guide

Cisco

List of Figures

Figure 1: Windows Services Screen................................................................................................................................12

Figure 2: CSA Properties Dialog.....................................................................................................................................13

Figure 3: Windows Component Wizard...........................................................................................................................15

Figure 4: Management and Monitoring Tools Screen.....................................................................................................16

Figure 5: Select Packages Screen....................................................................................................................................18

Figure 6: X.509 Certificate Screen..................................................................................................................................20

Figure 7: Core Software Settings Screen.........................................................................................................................21

Figure 8: Application Server Selection Screen................................................................................................................23

Figure 9: WebSphere Message Screen.............................................................................................................................23

Figure 10: Database Data and Backup Drive Screen.......................................................................................................24

Figure 11: Database Size Screen.....................................................................................................................................25

Figure 12: Support Tools Setup Screen...........................................................................................................................26

Figure 13: Summary Screen............................................................................................................................................27

Figure 14: Reporting Password Screen............................................................................................................................28

Figure 15: OPSConsole Password Screen.......................................................................................................................29

Figure 16: Version of Unified Call Studio Screen...........................................................................................................32

Figure 17: Installation Key Activation Dialog Box.........................................................................................................42

Figure 18: Installation Key..............................................................................................................................................42

Figure 19: License Key....................................................................................................................................................43

Figure 20: License Key Activation Dialog Box...............................................................................................................44

Figure 21: Add or Remove Programs Control Panel.......................................................................................................46

Figure 22: Uninstall Informix Dynamic Server Dialog...................................................................................................47

Figure 23: Modify screen.................................................................................................................................................48

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 4.1(1)

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