Cisco Cisco Unified Customer Voice Portal 10.5(1) Installation Guide

After Installing Unified CVP Software

This chapter discusses tasks that you must perform after installing Unified CVP software.

This section contains the following topics:

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Verify Installation

A Setup Complete screen displays at the end of Unified CVP Setup to indicate the installation
was successful. To verify the success of the Unified CVP installation, use Windows Explorer
to navigate to the destination directory you specified during the install.

Running Reporting Batch Files

If you installed the Reporting component, you need to run two batch files to complete the initial
setup of Reporting and the Reporting databases.

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ReportingRunAsInformix.bat. This batch file configures the Informix database.

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ReportingRunAsCVP_dbadmin.bat. This batch file configures the Reporting Server
database.

To run the batch files, perform the following steps.

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 4.1(1)