Cisco Cisco Unified Customer Voice Portal 10.5(1) Installation Guide

Note: In addition to the following the above steps, refer to the Configuring a VXML Server
section of the Configuration and Administration Guide for Cisco Unified Customer Voice Portal
for details about how to configure VXML Server using the Operations Console.

On development machines, use CVP Studio to export all projects to offline media if they are
not already stored in version control systems. Projects can be exported by right-clicking on any
project in the Navigator view, choosing Export…, and completing the Export wizard. Note that
multiple projects can be exported simultaneously, by checking them off in the list presented by
the Export wizard.

Run the Call Studio installer.

Import previously exported projects into Call Studio. Be sure to select the Existing Cisco
Unified CVP Project into Workspace option.

The import process automatically upgrades the projects to the CVP 4.1 format, if necessary.

 section of this guide for instructions about

how to apply a license to Call Studio.

Note: If applications are checked out from a source repository (rather than imported from the
file system), those applications should still be re-imported as a Call Studio project to initiate
the conversion process. In addition, for the first check-in after importing, all files in each project
are considered modified and need to be updated in the repository.

Recompile any custom components compiled under a Java version lower than 1.4, using Java
5.

Custom components compiled under Java 1.4 are expected to run on Java 5 without the need
for recompilation. However, it is the user's responsibility to review the list of Java 5 changes
that may affect backwards compatibility and make any required updates. You can locate the
compatibility page at: 

.

Special Considerations for CVP 3.1 Migrations

This section provides advice for users migrating from CVP 3.1, in terms of how their migration
process differs from the upgrade steps listed in the 

 section. The notes in this section do not apply to users

upgrading from Unified CVP 4.0.

•

Prior to upgrading, use CVP Studio 3.1 to confirm whether there are any CVP 3.1 voice
applications using Subdialog Start elements with values specified on the General, Audio, or
Data tabs of each respective Element Configuration view.

Typically, values are set on the Data tab; the Audio tab does not usually contain values since
this element does not play audio.

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 4.1(1)