Cisco Cisco Unified Customer Voice Portal 11.0(1) Installation Guide

Reporting Security Problems in Cisco Products

Cisco is committed to delivering secure products. We test our products internally before we
release them, and we strive to correct all vulnerabilities quickly. If you think that you might
have identified a vulnerability in a Cisco product, contact PSIRT:

•

For Emergencies only: security-alert@cisco.com

An emergency is either a condition in which a system is under active attack or a condition
for which a severe and urgent security vulnerability should be reported. All other conditions
are considered nonemergencies.

•

For Nonemergencies: psirt@cisco.com

In an emergency, you can also reach PSIRT by telephone:

•

1 877 228-7302

•

1 408 525-6532

Note: We encourage you to use Pretty Good Privacy (PGP) or a compatible product (for example,
GnuPG) to encrypt any sensitive information that you send to Cisco. PSIRT can work with
information that has been encrypted with PGP versions 2.x through 9.x.

Never use a revoked or an expired encryption key. The correct public key to use in your
correspondence with PSIRT is the one linked in the Contact Summary section of the Security
Vulnerability Policy page at this URL:

The link on this page has the current PGP key ID in use.

If you do not have or use PGP, contact PSIRT at the aforementioned e-mail addresses or phone
numbers before sending any sensitive material to find other means of encrypting the data.

Obtaining Technical Assistance

Cisco Technical Support provides 24-hour-a-day award-winning technical assistance. The Cisco
Technical Support & Documentation website on Cisco.com features extensive online support
resources. In addition, if you have a valid Cisco service contract, Cisco Technical Assistance
Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service
contract, contact your reseller.

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 4.0(1)