Cisco Cisco Unified Customer Voice Portal 11.0(1) Installation Guide

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Disabling multiple Ethernet interfaces

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Chapter 3 discusses how to run the main Unified CVP installation program on Windows
systems.

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Chapter 4 discusses how to install the VoiceXML Server component on an AIX system.

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Chapter 5 discusses the tasks that you must perform after running the Unified CVP install
program. These tasks include the following:

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Verifying installation

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Running Reporting batch files

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Excluding CVP processes from anti-virus software port blocking

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Enabling security

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Applying licenses to Call Servers, VoiceXML Servers, and Reporting Servers

Tasks for Upgrading from a Previous Release

The specific tasks you need to perform to upgrade from a previous release to Unified CVP 4.0
vary, depending on the release of the ISN/CVP product that you are upgrading from and the
releases of Cisco ICM Enterprise Edition and Cisco Unified CallManager that you have on your
system. See 

 for specific instructions.

What Is Included in Unified CVP Installation?

The Unified CVP Release 4.0 Software CD consists of software for various Unified CVP
components, as listed on the Unified CVP Installation Wizard’s Select Packages screen.

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 4.0(1)