Cisco Cisco Customer Voice Portal Downloads Installation Guide

Cisco

List of Figures

Figure 1: Select Packages Screen....................................................................................................................................13

Figure 2: Windows Services Screen................................................................................................................................16

Figure 3: CSA Properties Dialog Box.............................................................................................................................17

Figure 4: Windows Component Wizard...........................................................................................................................19

Figure 5: Management and Monitoring Tools Screen.....................................................................................................19

Figure 6: Select Packages Screen....................................................................................................................................22

Figure 7: X.509 Certificate Screen..................................................................................................................................23

Figure 8: Core Software Settings Screen.........................................................................................................................24

Figure 9: App Server Selection Screen............................................................................................................................25

Figure 10: Support Tools Setup Screen...........................................................................................................................26

Figure 11: Database Drive Screen...................................................................................................................................27

Figure 12: Database SIze Screen.....................................................................................................................................27

Figure 13: Summary Screen............................................................................................................................................28

Figure 14: Reporting Password Screen............................................................................................................................29

Figure 15: OPSConsole Password Screen.......................................................................................................................30

Figure 16: Verifying Installation......................................................................................................................................36

Figure 17: Modify Screen................................................................................................................................................36

Figure 18: Add or Remove Programs Control Panel.......................................................................................................42

Figure 19: Uninstall Informix Dynamic Server Dialog...................................................................................................43

Figure 20: Modify screen.................................................................................................................................................44

Figure 21: Import/Export Utility Screen..........................................................................................................................54

Figure 22: Export Options Screen...................................................................................................................................55

Figure 23: Installation Key Activation Dialog Box.........................................................................................................57

Figure 24: Installation Key..............................................................................................................................................57

Figure 25: License Key....................................................................................................................................................58

Figure 26: License Key Activation Dialog Box...............................................................................................................59

Figure 27: Import/Export Utility Screen..........................................................................................................................62

Figure 28: Import Options Screen...................................................................................................................................62

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 4.0(1)

iii