Cisco Cisco Unified Customer Voice Portal 10.5(1) Installation Guide

Once the application server is restarted or each application’s deployApp admin script is run,
the voice applications will undergo a minimal automatic conversion. This conversion will allow
them to run on the new VoiceXML Server version, but will not add the advanced functionality
that a redeploy from VoiceXML Studio would provide.

Upgrading to Windows 2003

If you are running Windows 2000 on your system, you must upgrade to Windows 2003. Refer
to Microsoft documentation and the Microsoft support website for procedures.

Upgrading Other Software

If upgrades to the following Cisco and third-party software are necessary, perform those upgrades
at this time.

•

ASR/TTS Server software

•

Gateway IOS

•

Gatekeeper IOS

•

CSS

See the table in the section 

 to determine what upgrade(s) are

necessary.

Note: Tomcat Application Server Release 5.5 is installed if you choose Tomcat as your
application server during the install process; a separate upgrade for this component is not
necessary.

Installing Unified CVP Release 4.0

Install Unified CVP Release 4.0 by following the instructions in 

.

Importing Previously Saved Settings

To import the VoiceBrowser and AppServer settings that you exported previously, perform the
following steps.

Note: Before you import the previously saved settings, the previous version of ISN/CVP must
be uninstalled and Unified CVP Version 4.0 must be installed. Otherwise, the import operation
will not continue.

Run the executable named UnifiedCVPUpgrade.exe, located in the CVP_Install\upgradeutility
directory on the Unified CVP installation disk. The Unified CVP Import/Export Utility screen
appears.

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 4.0(1)